Frequently Asked Questions

Simply paste the Twitter/X post URL into our input field and click 'Download Video'. Our system will process the video and provide you with multiple quality options to choose from. The entire process takes just 3-5 seconds.

We support MP4 video format in multiple resolutions including 320p, 480p, and 720p. All downloads include both video and audio tracks. You can also download audio-only versions if needed.

Yes, XSave is completely free to use. There are no hidden fees, subscriptions, or registration requirements. We support our service through affiliate partnerships and optional advertisements.

No account creation is required. You can start downloading videos immediately without any registration process. We value your privacy and don't store any personal information.

We support standard Twitter/X post URLs from both twitter.com and x.com domains. This includes posts with videos, GIFs, and audio content. Both desktop and mobile URLs work perfectly.

Downloading videos is generally legal for personal use, but you should respect copyright laws and the original creator's rights. Always ensure you have permission to download and use copyrighted content. We recommend using downloads for personal viewing only.

The 3-5 second processing time allows our system to fetch the video, analyze available formats, and prepare download links. This also helps prevent server overload and ensures reliable service for all users.

No, we can only download videos from public Twitter/X posts. Private accounts, protected tweets, and deleted posts cannot be accessed through our service.

If a download fails, try refreshing the page and entering the URL again. Common issues include: invalid URLs, private posts, deleted content, or temporary server issues. Our system has a 95%+ success rate for valid public posts.

No, we do not store any downloaded videos on our servers. Videos are fetched directly from Twitter/X servers and provided to you via direct download links. We prioritize your privacy and data security.

Yes! XSave is fully optimized for mobile devices including smartphones and tablets. The interface adapts perfectly to different screen sizes for a seamless mobile experience.

To prevent abuse and ensure fair usage, we implement rate limiting of 10 downloads per hour per IP address. This is generous for personal use while protecting our service infrastructure.